Do you have questions? We have the answers!

Your order will be ready for dispatch within 1-2 working days and will be handed over to our partner DHL.
It usually takes about 2-4 working days until you receive your order (within Germany).
As soon as your purchase begins its journey, you will be informed by email and receive a tracking number.
Within Germany

Shipping costs within Germany are 3.90 EUR (including VAT).

For orders over EUR 29.00, delivery within Germany is free of charge.

other countries

Shipping costs within the following countries are 6.90 EUR (including VAT)
- Belgium
- Denmark
- Estonia
- Iceland
- Italy
- Liechtenstein
- Croatia
- Malta
- Netherlands
- Portugal
- Austria
- Switzerland
- Serbia
- Slovenes
- Türkiye
- Hungary
Delivery time approx. 10-18 working days

For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for money transfers through credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties).

Unfortunately, delivery to countries not listed is currently not possible.

Please note that no deliveries are made on Sundays and public holidays.

If your package does not arrive within a maximum of 7 working days (Germany-wide) or within 14 working days (international), please let us know and write an email to info@frau-rosmarin.de or use the contact form
You can choose from the following payment options:

credit card
Paypal
Instant bank transfer
Invoice with Klarna
Google Pay
Apple Pay

As soon as your order is shipped, you will receive an email notification. There you will find the DHL tracking information.
If you would like to change something in your order, please contact us at info@frau-rosarin.de or use the contact form .
We will be happy to help you and find a solution.

Please note that cancellation is only possible if your order has not yet been shipped. Please contact us for this.
If you would like to change the shipping address, please contact us as soon as possible.

Your satisfaction is important to me! Therefore, you can return any unused items in their original packaging within 30 days of delivery, and I'll refund your purchase price.
If you do not like an item, you can return it to us within 30 days of delivery, unused, in its original condition and with sufficient postage.

Mrs. Rosmarin, Hans-Fallada-Straße 56, 90471 Nuremberg

Once we receive your return, we will refund you within 7 days at the latest.

We cannot cover the costs of return shipping.

The hairbands are really very elastic and stretchy.

Therefore, they are ideal for newborns as well as older children.
We don't have special headbands for adults, but I'll let you in on a secret: Sometimes I steal one of my daughter's headbands and wear it myself.

The hairbands are nice and flexible and don’t pinch.
In our small studio in Nuremberg. Each piece is lovingly handcrafted and packaged and shipped with a smile.

For the hair bows, I primarily use muslin (100% cotton). Naturally, the fabrics are Oeko-TEX 100 certified and therefore safe.

For the felt flowers I use 100% wool felt – free of plastic.
Of course! Feel free to leave us a message and we'll include it with your order.

Payment & Shipping